A floor puzzle places a group of people on the floors of a building, one person per floor, and gives clues about who lives where. Seven people can be placed on seven floors in 7! = 5040 ways, so the clues must be used in an order that removes possibilities fast.
Start by drawing the building as a column of boxes and numbering the floors. Unless the question says otherwise, floor 1 is the bottom floor and the numbers rise upwards. Write the numbers on the left so that "above" always means a larger number and "below" a smaller one.